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SAES Getters/U.S.A., Inc. Policy

SAES Getters/U.S.A., Inc. Policy

The SAES Getters/U.S.A., Inc (SUSA) Management Committee establishes these foundation statements on quality:


As a member of the SAES Getters Group, we will be the premier supplier of products and technical support for the getter technology market.


We will maximize shareholder and stakeholder profits by consistently meeting all customer requirements and continually enhancing customer satisfaction.


Customers are our primary focus and we will strive to both satisfy and exceed their expectations. We are committed to effectively using our quality management system to design, manufacture, and distribute our products. We will provide all necessary resources to enable and empower our employees to work to their greatest potential in support of our Mission. We expect every employee to perform in a manner that maintains our customer focus. We will use objective information and factual decision making to support continual performance improvement and market growth.

We are also committed to demonstrating respect for Environmental, Safety & Ethical principles.



Last update: March 15, 2010